The ‘Best Selfies’
Our approach to building social learning communities centres around what we call the ‘Best Selfies’. Taken from the ‘best self’ model of practice we encourage everyone who works with us to join our gallery of compassionate, inspirational people. Here are some of them…
The Third Workforce
There are over 7 million unpaid informal carers in the UK. We call them the ‘third workforce’, and as a workforce they provide a service alongside the NHS and Social Services, which enables the cared for to remain in their own homes and live as full a life as possible in their local communities. If you are part of the third workforce, then your work is often 24/7, and can last a lifetime. Because the role is informal, the work you do often remains invisible to the wider public, yet without you the health and social care systems in the UK would suffer. Like your colleagues in health and social care, your work is on the ‘frontline’, and you are exposed to an environment that can overwhelm and lead to your own ill health.
In 2016 we were commissioned by Hywel Dda University Health Board and the Mid Wales Healthcare Collaborative to develop a resilience and wellbeing programme for the third workforce. In August 2017 we presented research from the programme, and delivered a masterclass at the Institute of Health Improvement and the British Medical Journal annual conference in Kuala Lumpur. We have delivered master classes at the 2018 and 2019 Carers Trust national conferences. We developed and delivered integrated Third Workforce Training the Trainers programmes for Adults in Employment and Young Carers and school staff with Ceredigion County Council in 2018.
Our third workforce wellbeing programmes are included as best practice in the 2019 annual report of the Carers Trust. The short films below introduces you to some of our unsung heroes, and gives you an insight into some of the challenges they face on a daily basis.
Betsi Cadwaladr University Health Board Trust and the Royal College of Physicians
Working in the NHS presents many challenges. NHS staff strive to bring us the best in public services, and this often involves changes in what and how things are done. Change isn’t easy at the best of times, for the Royal College of Physicians Future Hospital teams, the challenge was to deliver world class services through innovation, and while doing so ensure that quality and performance remained at optimum levels. We were proud to be invited to work with Dr Olwen Williams OBE who lead the team at Betsi Cadwaladr University Health Board Trust in 2016, and to work with new teams beginning their Future Hospital projects in 2017. For more information, click on this link: Betsi Cadwaladr University Health Board Future Hospital Team (opens in new tab).
The Chemical Industry Association
Workplace wellbeing is something all employers want to invest in. The Chemical Industry Association invited us to present our work at their annual health leadership conference in 2016, and we have gone on to deliver a masterclass to their HR, Occ Health teams and Occupational Hygienists. We are pleased to provide resilience and wellbeing workshops to their member organisations across the UK.
Academi Wales – Welsh Government
In 2017 we worked alongside Academi Wales to scope out what resilience and wellbeing meant to senior public sector leaders in Wales. To do this we held conversations across Wales and used our resilience and wellbeing model to structure the conversations. We asked our leaders to define what their ‘best self’ looked like as a leader, and how being on the ‘periphery’ to being their ‘best self’ might be useful to develop their resilience. We were invited to present our findings at Brighton University Leadership Conference in 2017. We would be happy to provide you with the full report from the scoping study upon request.